We charge based on the number of full-time equivalent (FTE) medical providers
(e.g., physicians, dentists, specialists) in your practice. This makes it fair and scalable
for practices of all sizes.

Only licensed medical professionals who:

• See patients
• Submit or view patient ratings
• Rely on the Active Alert system

Examples of billable providers:

MDs, DOs, DDS, DMDs, NPs, PAs, etc.
Staff such as front-desk personnel, nurses,

Office managers are NOT billed and
are included in your plan.

• 1.0 FTE = Full-time provider
• 0.5 FTE = Part-time provider (working approximately 20 hours/week)
  We’ll guide you through this during onboarding to ensure accurate billing.

• Yes! Each FTE provider includes unlimited designated staff logins at no additional
  cost. This includes front office, billing, nurses, and other administrative roles.